·6 min read
10 AI workflow automation examples that actually ship
Real, useful AI workflow automations across sales, support, ops, and content — with the trigger, tools, and outcome for each.
AI workflowsautomation examples
Sales & marketing
- Inbound lead enrichment — form submit → enrichment API → AI scoring → CRM with a recommended next step.
- Outbound personalisation — fetch prospect signals → AI drafts opener → human reviews in a queue.
- Meeting follow-ups — transcript in → AI summary, action items, and CRM update out.
Customer support
- Ticket triage — new ticket → AI tags, prioritises, and suggests a draft reply.
- Knowledge base answers — chat message → RAG lookup → grounded answer with citations.
- Refund risk flagging — escalation patterns trigger an alert to a senior agent.
Operations
- Invoice extraction — PDF in → structured JSON → accounting system.
- Contract review — uploaded contract → AI highlights non-standard clauses for legal.
Content & internal
- Weekly digest — pull metrics from 4 tools → AI summary → Slack.
- Onboarding assistant — new hire questions answered from internal docs, with a human fallback.
Every one of these is boring on purpose. Boring ships.
